Apex Clinical Counseling, PLLC Office Address:
1350 SE Maynard Road, Suite 101, Cary, NC 27511
Frequently Asked Questions
Are you in network with any insurance carriers?
Apex Clinical Counseling, PLLC is In-Network with BCBS & Aetna Insurance. For clients who do not carry these two insurances, we will provide you with a monthly superbill that you can submit for reimbursement/deductible.
What does therapy cost?
My rate structure is:
| First Session (Intake) 75 minutes | $135 |
| Individual Counseling Session 60 minutes | $115 |
| Individual Counseling Session 45 minutes | $90 |
| Couples Counseling Session 60 minutes | $125 |
| Communication Outside of Session (email/phone) | $10 for every 10 minutes spent |
Do you provide in-person therapy?
I provide both in-person and teletherapy!
What is your cancelation policy?
I understand that life happens and that, on occasion, something will happen that is out of your control. I do require that you cancel 48 business hours prior to your scheduled appointment. If you are unable to attend and do not provide notice within the 48-hour business hour window, you may be assessed a $75 fee that will be charged to your credit card on file. If you cancel within 24 business hours of the session, you will be billed for the full cost of the service. If you are a no-call/no-show, you will be assessed the full cost of services and will be removed from the calendar if you have not contacted us within 24 hours of the missed appointment. The fee will be assessed on a case-by-case basis.
When is payment due?
You will be expected to pay for each session at the time of service unless there is another agreement in place or if we are filing with insurance on your behalf. If there is any co-pay due, that will be billed on the date of service. Payment schedules for other professional services will be agreed to when they are requested. If you are paying with a credit card, your card will be charged on the day of service and you will be provided a receipt via email within 24 hours of payment. If you are paying in cash/check, you will receive a receipt at the time of payment.
What is the typical duration of therapy?
On average, for Solution-Focused Brief Therapy (SFBT), the duration of therapy will be 12-18 sessions, either weekly or bi-weekly. If you feel that your concerns require longer treatment, we will discuss this and collaboratively develop a treatment plan to meet your needs.
What type of therapy approaches do you provide?
The methods I employ when working with clients include but are not limited to:
- Solution-Focused Brief Therapy (SFBT)
- Faith-Based Counseling (upon request)
- Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
- Cognitive Behavioral Therapy (CBT)
- Dialectic Behavioral Therapy (DBT)
- Addiction (Individual & Family)
- Strengths-Based Therapy
- Motivational Interviewing
- Emotionally-Focused Therapy (couples)
Is telehealth HIPAA compliant?
The Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) defines telehealth as the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care, patient and professional health-related education, and public health and health administration. Technologies include videoconferencing, the internet, streaming media, and landline and wireless communications.
I use Simple Practice Teletherapy services which it is built around HIPAA-compliant security and privacy. Doxy features are designed and developed with security and privacy in mind to ensure that telehealth call meets U.S. federal regulations.